Terms and Conditions
Use of the Monitor Kiosk on line or with student ID Card
Monitor Kiosk Account is an on-line system accessed by you for the payment of school accounts and any other service or product the School may offer from time to time through the monitor kiosk account system. The funds you deposit to the Monitor Kiosk Account shall be applied at your discretion against amounts shown on your child's account, or credit applied to the Monitor Kiosk account can be used for print credit or other payments eg school trips
You understand and agree that the Student ID Card and Monitor Kiosk account is not a credit card, nor can it be used to obtain cash or advances. The Funds cannot be withdrawn from the kiosk account at any time.
The Monitor account on-line is the property of Nelson College for Girls and the account may be closed as a result of inappropriate use. Use of the student card and related accounts are non-transferable; any misuse or illegal transactions can result in privilege suspension and/or possible judicial action. Except as provided below, you are responsible for the usage of your Monitor Kiosk Account.
Where this is valid a credit will be made back to your Monitor account by the school.
Procedures for Lost, Stolen, or Replacement Student ID Cards.
Report immediately any lost or stolen ID card, or unauthorised card usage to Nelson College for Girls during the business hours of 8:30am – 4.00pm, Monday to Friday. Alternatively, you may suspend activity to your Card Account through the My Monitor website. You are responsible for all usage of the card prior to proper notification to the School or suspending your card online. There is a $10 replacement fee for a lost or stolen or damaged card. At least one piece of the card with identifiable information must be submitted to qualify as damaged.
Closing Accounts, Refunds, Leaving Nelson College for Girls. The cardholder accounts will be closed and any balance will be refunded to you on application. Nelson College for Girls reserves the right to close any Monitor Account that has been inactive for a period of twelve (12) months. Refunds on accounts will be made at the full value of the unused balance. All debts on your Monitor Account must be satisfied prior to a refund being issued.
Error Resolution Procedures. If you feel a charge has been transacted on your Monitor Card Account which you did not authorise, you must notify the Finance Office as soon as the non-authorised transaction is discovered. Include information on the date and amount of the transaction, as well as any other information you feel is necessary to help the staff